Welcome to SheshaNET Privacy Policy
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Last Updated: 15 October 2026
At SheshaNET, your privacy matters to us. We are committed to protecting your personal information and ensuring that your experience with our services remains secure, transparent, and trustworthy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
1. Who We Are
SheshaNET provides internet connectivity solutions — including satellite and fiber broadband — to homes and businesses across South Africa.
If you have any questions about this policy or how we handle your data, you can contact us at:
📧 Email: info@sheshanet.com
📞 Phone: +268 7836 97942. Information We Collect
We may collect personal and technical information to help us deliver and improve our services. This includes:
Personal Information:
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Full name
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Contact details (email, phone number, address)
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Payment and billing information
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Business name (for business clients)
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Communication preferences
Automatically Collected Information:
When you visit our website, we may collect data such as:
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IP address and browser type
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Device information
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Pages visited and time spent on the site
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Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
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Provide, manage, and improve our internet services
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Process orders, payments, and service installations
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Communicate with you about updates, offers, and support
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Monitor service quality and network performance
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Comply with legal and regulatory requirements
We will never sell or rent your personal information to third parties.
4. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control or delete cookies through your browser settings, but please note that disabling cookies may affect some website functionality.
5. Information Sharing
We only share personal information when necessary to deliver our services — for example:
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With service partners or contractors who assist with installations or support
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With trusted payment processors for billing and transactions
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When required by law or a valid legal process
All partners handling data on our behalf are bound by confidentiality and data protection agreements.
6. Data Security
We use secure servers, encryption, and access controls to protect your personal information from unauthorized access, loss, or misuse.
Your data is stored only as long as necessary to fulfill the purposes outlined in this policy or as required by law.7. Your Rights
Under POPIA, you have the right to:
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Access the personal information we hold about you
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Request corrections or updates to inaccurate data
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Withdraw consent for marketing communications
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Request the deletion of your personal information (where legally permissible)
To exercise these rights, please contact us at info@sheshanet.com
8. Marketing Communications
We may send you updates, offers, or service information relevant to your SheshaNET account or interests.
You can opt out of marketing communications at any time by clicking “Unsubscribe” in our emails or contacting us directly.9. Links to Other Websites
Our website may include links to third-party websites. SheshaNET is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.
All updates will be posted on this page with the revised date.11. Contact Us
If you have questions or concerns about our Privacy Policy or how your personal information is handled, please contact:
📧 info@sheshanet.com
📞 +268 7836 9794
📍 Head Office Address: Eswatini, South AfricaSheshaNET — Your Connection. Your Privacy. Our Promise.
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